Everything an office needs to show its work

Built for ward and constituency offices in Kenya, and for the civic organizations that work alongside them.

Record the work

Projects with evidence

Before / during / after photos, progress timeline, cost, funding and the office's role in plain words.

Field updates from a phone

Field officers capture photos and progress on Android phones; drafts are kept on the device until there is signal.

Meetings and resolutions

Agendas, participants, resolutions and action items with owners and due dates.

Commitments

Track promises and show residents honest progress.

Serve residents

Report an issue

A phone-first public form; each report gets a case number and acknowledgement by SMS or email.

Case management

Assignment, target dates by category, public updates vs. internal notes, conversion to projects.

Contacts with consent

Phone numbers normalized, consent recorded, do-not-contact respected. No voter scoring — ever.

Area coordinators

Coordinators see only cases and contacts in their own areas.

Publish with care

Review and approval

Draft → in review → approved → published. Editing and publishing are separate permissions.

Public portal

Your own portal with projects, commitments, meetings and community statistics from published records only.

Campaign separation

Campaign records live in a separate workspace and can never appear on an official portal.

Reports

Monthly and annual performance reports, ready to print or publish.

Run the office

Expenses and receipts

Submission, approval with separation of duties, approval limits and void instead of delete.

Roles and audit log

Nine roles, area scope and a tamper-resistant audit trail of sign-ins, exports and approvals.

M-Pesa billing

Pay for your plan with M-Pesa; invoices with VAT when you need it.

Privacy by design

Consent records, privacy requests, retention settings. Built for Kenya's Data Protection Act.

Features — projects, cases, staff, bursaries & public portal | CivicTrack